12/4/2020 11:33:11 AM 1460 Waals-Brabant

Head of Back Office

  • NLMK Clabecq
  • 1460 Waals-Brabant
  • Industry and Manufacturing
  • Onbepaalde duur
  • Vast contract
  • Voltijds
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NLMK Plate Europe gathers under one name three specialized rolling mills – NLMK Clabecq (Belgium), NLMK DanSteel A/S (Danmark) and NLMK Verona (Italy) – using technologically advanced production methods.

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Job description

Be the reference and heading of the Back Office of Clabecq, heading a team of Sales Assistants and interacting with the Sales Network and the mill’s organization. To do so you will have the following responsibilities: 

  • ensure coordination between the Back Office in Clabecq, the commercial teams and the operational team members.
  • ensure and coordinate implementation of ERP systems (new SAP implementation is in progress) in Clabecq, in tight cooperation and harmony with the 2 sister companies in Denmark and Italy.
  • improve and develop working procedures for the Back Office in Clabecq.
  • actively implement best practices of the 3 plate mill Back Offices in Europe.
  • assist with the training of relevant staff to ensure continuing competences.
  • perform individual assessments one time per year for the sales assistants.
  • monitor and approve correct workflows, help improve internal systems, propose new procedures that are more efficient.
  • draft policies and procedures relevant for the department.
  • coordinate with technical departments in order to ensure uniformed rules for order intake and records in the system.
  • manage the documentation flow towards the customers.
  • improve and harmonize the status orders for the customers.

You will be working from our location at Ittre, heaving on average 5 visits a year to the sister companies plants to exchange best practices.


  • You have a higher degree of education and minimum 5 years of relevant working experience.
  • You show excellent communication skills towards all stakeholders. You listen to people and have the ability to build relationships of trust.
  • You are a team player but can also work in an autonomous way and you like to take initiative.
  • You are stress-resistant, have excellent organizational skills and a solution and customer driven attitude.
  • You are fluent in French and English, oral and written. Knowledge of other languages is an extra asset.
  • You have a good knowledge of MS Office and modern ERP related processes, tools and IT systems (ideally SAP).

Our offer

  • A challenging position in a company with tight contact with sister companies in Denmark and Italy.
  • A competitive salary and numerous extra-legal benefits, but beyond this important aspect, what characterizes us is :
    • to be part of a community of people who are committed and passionate about their profession located at the heart of the material processing.
    • To participate in the creation of a noble product that can be found in many objects of our daily life.
    • to share an informal culture based on conviviality, solidarity, exchange between colleagues and a fierce determination to make this plant a jewel of the steel industry.


Contact Pauline Donker van Heel on +32 610 27 21 or pauline.donkervanheel@hudsonsolutions.com

This recruitment is exclusively conducted by Hudson.


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